The Bio Medical Engineering group of Centralized Medical Solutions has been providing Bio-Medical Equipment Maintenance Services (MEMS) for the past 10 years.
The CMS HSC platform provides all the required asset management functions, vendor product information and maintenance database, customer inventory management, maintenance planning and scheduling, incident management, procurement, invoicing and all required regulatory and management reporting and analytics features to ensure compliance and efficiency.
The CMS HSC platform is designed to be expanded to include custom features, additional reporting, analytics or planning functions.
The CMS Bio-Medical Equipment Maintenance Services teams consist of experienced MEMS Program Managers and certified Bio Med technicians with a minimum of 5 years’ experience.
The CMS MEMS Program Managers is responsible for the management of the customer relationship and related planning and reporting functions and coordination with the bio-med technicians, equipment vendors and liaison with the HS back-office operations and support and optional product development liaison.
In addition, they have mobile devices to access the CMS HSC platform for schedules, workorders, equipment details, vendor and parts details and ability to create tickets.
Flexible Service Options
CMS offers a number of options to suit the client’s specific requirements, including
- Fully managed or outsourced service offering which includes the cloud-based HSC platform, a Program Manager responsible for the customer relationship, reporting, planning and resource management, and the bio-medical technicians responsible for periodic maintenance and diagnostics and repairs as needed.
- The cloud-based HSC platform and Program Manager to support a client’s existing bio-medical technicians.
- The Program Manager as a consultant to optimize a client’s existing environment and bio-medical technicians.
CMS is also prepared to offer specific tailored solutions to our clients where the above mentioned packed offerings are not suitable.